Introduction

This Privacy Policy describes how ISL Office Solutions, a trading name of Itchen Stationers Ltd (“we,” “us,” or “our”), collects, uses, and discloses your personal information when you use our website [Website URL] (“the Site”) or apply for a 30 day credit account with ISL . Itchen Stationers Ltd is registered in England under company number 1306459 and our registered address is Unit 7 Claylands Park, Claylands Road, Bishops Waltham, Hampshire, SO32 1QD.

Information We Collect

We collect several different types of information for various purposes to improve your experience on our Site.

• Contact Form and Account form Information: When you fill out the contact form on our Site, or fill in our 30 day account form, we may collect personal information such as your name, email address, phone number, and any message content you provide.

• Cookies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies used are beacons, scripts, and tags to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Use of Your Information

We use the information we collect in various ways, including:

• To provide and maintain the Site
• To improve and personalise the Site
• To process your contact form submissions and activate your credit account.
• To respond to your enquiries and requests
• To send you promotional emails and communications (with consent)

Disclosure of Your Information

We may disclose your personal information to third-party vendors and service providers who help us operate and maintain our Site, and services. These third parties are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your personal information if required by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of ISL Office Solutions / Itchen Stationers Ltd
• Prevent or investigate possible wrongdoing in connection with the Service

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will then delete your personal information in accordance with our data retention policy, and applicable laws and regulations.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You can request to:

• Access, correct, or delete your personal information
• Object to the processing of your personal information
• Request to restrict the processing of your personal information
• Request to receive your personal information in a machine-readable format

You can exercise these rights by contacting us through the contact information below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: sales@isloffice.co.uk